Job Responsibilities

• Support IT project execution and coordination to ensure activities are delivered on schedule and aligned with business requirements.
• Act as the liaison between users, vendors, and IT teams to ensure smooth project and operational activities.
• Provide technical support for hardware, software, network, Microsoft 365, and other IT-related systems.
• Perform installation, configuration, maintenance, and troubleshooting of IT devices and systems.
• Manage user accounts, access rights, Microsoft 365, SharePoint, Teams, and related services.
• Maintain IT asset inventories, including asset registration, distribution, and tracking.
• Coordinate with vendors regarding IT procurement, repairs, and service requirements.
• Prepare and maintain project documentation, reports, meeting minutes, and IT administrative records.
• Support the implementation of IT security policies, data backup processes, and compliance requirements.
• Perform other IT operational and project-related duties as assigned.

Requirements

• Diploma or Bachelor's Degree in Information Technology, Information Systems, Computer Science, or a related field.
• Fresh graduates up to 3 years of experience in IT Support, IT Operations, or IT Project Support are welcome to apply.
• Internship experience or involvement in IT projects will be an advantage.
• Basic understanding of computer hardware, software, Windows operating systems, and networking.
• Basic knowledge of Microsoft 365, SharePoint, Teams, and OneDrive.
• Ability to troubleshoot devices, applications, and basic network issues effectively.
• Proficient in Microsoft Office, especially Excel, Word, and PowerPoint.
• Strong communication, coordination, and documentation skills.
• Good analytical, problem-solving, and time-management abilities.
• Able to work independently as well as collaboratively within a team.
• Good command of English, both written and spoken.